What are your shipping methods? 

We use DHL Express Courier service.

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How long does the delivery take?

Standard delivery time is 1-2 working days, Rural or regional area may take up to 3-5 working days unless any incidents occur with the courier service.

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Do you send us a tracking number once dispatched?

Tracking numbers will be provided via SMS from the courier company itself.

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Can I change delivery address after I confirmed the address?

Unfortunately, once the delivery address has been confirmed, it can’t be changed.

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Do you accept ‘Authority To Leave’ request?

This can be organized with the courier service when you receive SMS update prior to the arrival.

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Can I pick up the printing job from your office?

Unfortunately, PICK UP service is not available.